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• Viewing PDF Files

Forms and many of the files available on our website are provided in PDF format. Viewing an Adobe Acrobat (.pdf) document requires Adobe Acrobat Reader, which is free to download. Adobe Acrobat Reader enables both online and offline viewing of PDF documents. Online reading can be done through your web browser, such as Microsoft Edge, Google Chrome, or Mozilla Firefox. You may also download and view a PDF document offline.

For desktop/laptop computers, download the free Adobe Acrobat Reader application to view PDF documents.

For mobile devices, download Adobe Acrobat Reader mobile from the app store. To use fillable PDF forms, you will need to download Adobe Fill and Sign mobile from the app store.

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Trouble Viewing PDF Files in a Web Browser?

There is a known problem with web browsers that causes some of our forms to display a 'Please wait...' message. We suggest two different solutions for working around the web browser issue. If you still have problems viewing PDF documents after following our suggestions, please go to Acrobat Help for more troubleshooting tips.

1. Save the PDF document to your computer Recommended
2. Change your browser settings

Save / Download a PDF document or form

The first suggestion is to always save a PDF to your computer before viewing/editing it. As long as Adobe Acrobat Reader is set as your default PDF Viewer, the PDF document or form will always open in Adobe Acrobat Reader, independent of your web browser.

NOTE: Remember to always visit this site and download the latest document or form to ensure accuracy.

Microsoft Windows

1. On the web page, hover the cursor over the PDF document or form link.
2. Right-Mouse Click.
3. Click 'Save link as...'
4. Browse to a location to save the PDF document or form.
5. Click Save button.
6. Go the save location.
7. Double click on the PDF document or form.

NOTE: After downloading and opening the document or form, you may still receive the 'Please wait...' message. In this case, see Set Default PDF Viewer instructions.

MAC / APPLE USERS

1. Ensure Adobe Acrobat Reader is the default PDF viewer for the computer.
2. There is no guarantee that the Mac preview will properly render the PDF document or form.

NOTE: After downloading and opening the document or form, you may still receive the 'Please wait...' message. In this case, see Set Default PDF Viewer instructions.

Change the web browser settings

The second suggestion is to set PDF documents to always download. To change the browser settings, follow the instructions below that correspond to the web browser you are using:

Microsoft Edge

1. Click the three dots in the upper right corner of the browser window.
2. Click Settings.
3. Click Cookies and Site Permissions.
4. Click PDF Documents.
5. Click the radio button to enable Always Download PDF files.

Google Chrome

1. Click the three dots in the upper right corner of the browser window.
2. Click Settings.
3. Click Privacy and Security.
4. Click Site Settings.
5. Click Additional Content Settings.
6. Click PDF Documents.
7. Click the radio button for Download PDFs.

Mozilla Firefox

1. Click the three dashes in the upper right corner of the browser window.
2. Click Settings.
3. Scroll down to Applications.
4. Look for Content Type: Portable Document Format (PDF).
5. In the Action menu, Click the dropdown list and choose Save File.

Apple Safari

1. Go to the menu bar.
2. Click on the General icon.
3. Check the Open 'Safe' Files after downloading.

Set Adobe Acrobat Reader as default PDF Viewer

Now that you have the document or form downloaded, you may still receive a 'Please wait...' message. This is due to the desktop/laptop having the default PDF viewer set to the web browser instead of Adobe Acrobat Reader. To change the default PDF viewer follow the below instructions:

MICROSOFT WINDOWS

1. Go to the document or form that you recently downloaded.
2. Hover the mouse cursor over the document name and Right Click.
3. Click on Adobe Acrobat Reader.
4. Check Always use this app to open .pdf files.
5. Click Ok.

MAC / APPLE

1. Go to the document or form that you recently downloaded.
2. Hover the mouse cursor over the document name and Right Click.
3. Click Get Info.
4. Click Open With.
5. Select Adobe Acrobat Reader from the dropdown list.